Privacy Policy
Privacy commitment
We (GENTILIS) are committed to respecting your privacy and recognizing your need for appropriate protection and management of your personal data that you share with us. Personal data means information that identifies you as an individual or from which you may be identified, which are name, address and email address. The purpose of this privacy policy is to inform you about personal data and other types of information we collect from you when you visit our web site, how we use that information, and the choices you have regarding our use of that information.
Using Information About You
We do not sell your personal data to other companies for their commercial purposes.. We use your personal data for internal purposes, like confirming and tracking your order, subscription or registration; analyzing tends and statistics about our website; informing you of our new products, services, and offers; and providing you with information from and about GENTILIS and new brands. If you do not wish to receive mailings, please let us know by calling us at 0963887777, contacting us online, or writing to us at gentilisluxuries@gmail.com. We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, product fulfillment, warranty service, promotional services, etc. Despite what we’ve said above, we reserve the right to share your personal data with others under certain circumstances. These are exceptions to the promises above. We will share your personal data with others if:
1. We believe we are required to do so in accordance with a law or to respond to a subpoena or court order;
2. We believe that such disclosure is necessary or appropriate to take precautions against a possible legal liability;
3. We believe that such disclosure is necessary or appropriate to investigate and defend ourselves against any third-party claims or allegations;
4. We believe that such disclosure is necessary or appropriate to assist government agencies;
5. We believe that such disclosure is necessary or appropriate to protect the security or integrity of our website;
6. We believe that such disclosure is necessary or appropriate to protect the rights, safety or property of us, our users, or third parties;
7. In order to establish or exercise our rights, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with a request.
By providing personal data to GENTILIS, you authorize us to collect, process, and use your personal data for the lawful, GENTILIS business-related purposes described above. This authorization includes the right for GENTILIS to store your personal data and to transmit it to various locations throughout the world including within Viet Nam, your country of residence, or elsewhere.
Editing Information About You and Making Choices
If you prefer not to receive information from us, or you wish to view, to delete or to correct personal data that we have about you, please let us know by: Emailing us: at gentilisluxuries@gmail.com Calling us: 0963887777. You may object to our continued processing of your personal data. If we receive an objection, we will evaluate whether we are required by law to discontinue such processing.
Security
We take reasonable and appropriate steps to help keep information secure and to help prevent it from being unintentionally disclosed. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect so we cannot guarantee, and you should not expect, that your information will be secure in all circumstances. In the event that we are required to notify you about a situation involving your data, we may do so by email, telephone, or mail to the extent permitted by law.
Product Availability
Occasionally, prices of certain items on our site or spa menu may change before we have a chance to update them online. If your order is affected by one of these changes, we will contact you to confirm an updated price before shipping. We apologize in advance for any inconvenience this may cause. Please contact Customer Service if you have any specific questions.
Due to circumstances beyond our control, some products found on our site are not available online. Please call 0963887777 to inquire about product availability.
All products and promotions are available while supplies last.
Your Feedback/Questions
To help us improve our privacy policy and practices, please give us your feedback of send us any questions you may have. You may send us an email to gentilisluxuries@gmail.com or calling us: 0963887777.
Effective Date: October 2018